Omnichannel CRM for enquiry-heavy teams

Every customer enquiry,
finally in one place.

Tripdhootha helps sales and support teams manage WhatsApp, email, phone, and web enquiries in one shared CRM so nothing is missed, follow-ups stay on track, and more conversations turn into bookings, customers, and resolved outcomes.

No credit card requiredSetup in under 10 minutesBuilt for enquiry-heavy teams
Why teams switch

Replace inbox chaos with one operational system

Before

WhatsApp, email, calls, and forms live in separate tools with no shared ownership.

Problem

Teams miss follow-ups, duplicate replies, and lose customer context between channels.

After Tripdhootha

Every enquiry lands in one workspace with tickets, history, follow-ups, billing, and reporting.

Product tour

See the CRM the way buyers actually evaluate software

As you scroll, each screen shows a different part of the workflow: shared visibility, faster responses, stronger follow-up discipline, and clearer reporting.

Dashboard
Tripdhootha CRM dashboard showing live Royal Travels ticket and response data
Dashboard

Start every day with one live operational view

See ticket counts, response metrics, high-priority work, and follow-up load without stitching together separate inboxes and spreadsheets.

Live ticket volume and response snapshots
Immediate visibility into open conversations and follow-ups
Manager-friendly operational view for the whole team
Unified Inbox
Tripdhootha unified inbox showing conversation thread and customer details
Unified Inbox

Handle every conversation from one shared queue

Bring WhatsApp, email, web enquiries, and ticket context into one inbox so replies, ownership, and next actions stay aligned.

Customer context beside the active conversation
Ticket actions and SLA visibility in one screen
Fewer missed replies and less channel switching
Customer Records
Tripdhootha customer records screen showing lead and customer history in the live CRM
Customer Records

Keep history, contact details, and enquiry context together

Give agents and managers one place to review customer details, previous conversations, and linked operational data before the next response.

Shared customer history across the team
Cleaner handoffs between sales and support
Better decisions with full enquiry context
Tasks / Follow-ups
Tripdhootha follow-ups board showing scheduled tasks and ownership across the live CRM workspace
Tasks / Follow-ups

Make every callback, reminder, and next action visible

Use the follow-ups board to track what is due today, overdue, or completed so opportunities do not disappear after the first reply.

Board view for due, overdue, and completed work
Shared ownership across agents and managers
Better pipeline discipline without manual tracking
Reports
Tripdhootha reports view showing performance snapshot and channel conversion data
Reports

Turn conversation data into operational insight

Track response quality, workload, channel mix, and conversion signals so performance conversations can be based on real data.

Channel and workload visibility
Performance snapshots for managers
Clearer insight into bottlenecks and outcomes
CHANNELS SUPPORTEDWhatsAppEmail / IMAP / SMTPPhone call loggingWeb form capture
4+
Channels in one inbox
95%
Faster response with AI suggestions
0
Missed conversations
14d
Free trial, no card needed
Features

Everything your team needs to support customers better

Tripdhootha is built for teams that need faster responses, clearer ownership, and a single operational view across every enquiry channel.

Unified Inbox

Bring WhatsApp, email, web forms, and call logging into one shared inbox so teams reply faster without switching tools or losing context.

Core feature

WhatsApp and Email Channels

Connect business messaging and email accounts with thread history, inbound sync, and cleaner handling for high-volume enquiry teams.

Channels

Ticket Management

Turn every enquiry into a tracked ticket with status, priority, assignee, and follow-up ownership from first contact to closure.

Operations

Leads and Customer Records

Keep every customer interaction in one searchable record so your team always sees the history behind the next reply.

CRM

Automation Rules

Auto-assign, auto-route, tag, and trigger reminders based on channel, service type, or workflow conditions.

Productivity

AI Assistant

Use summaries, reply suggestions, and categorization support to help teams respond faster without lowering quality.

AI

Reports and Insights

Track first-response time, channel mix, agent workload, and bottlenecks from live dashboards and exports.

Analytics

Templates and Follow-ups

Reuse strong responses, schedule callbacks, and keep every follow-up visible across the team.

Content

Multi-tenant SaaS Control

Give each company an isolated workspace with role control, plan limits, feature access, and clear billing ownership.

Admin
Customer portal

A complete SaaS experience, not just an internal tool

Customers should be able to choose plans, manage billing, review invoices, and understand usage without contacting support for basic account actions.

Current plan, renewal, and billing status
Customer account pages should sit between marketing and the CRM app so buyers can manage their commercial relationship without interrupting daily operations.
Invoices, receipts, and payment method updates
Customer account pages should sit between marketing and the CRM app so buyers can manage their commercial relationship without interrupting daily operations.
Upgrade, downgrade, and plan change control
Customer account pages should sit between marketing and the CRM app so buyers can manage their commercial relationship without interrupting daily operations.
Usage visibility across users, tickets, and channels
Customer account pages should sit between marketing and the CRM app so buyers can manage their commercial relationship without interrupting daily operations.
How it works

From signup to first reply in minutes

Tripdhootha is designed for a fast rollout, so teams can move from setup to live response without a heavy implementation cycle.

1

Create your workspace

Sign up with company and admin details. The tenant workspace is created immediately with a clear path into trial or paid activation.

2

Connect your channels

Add WhatsApp, connect email, enable web form capture, and configure phone-call logging without asking engineering to rebuild your workflow.

3

Invite your team

Set roles, permissions, and ownership so agents, managers, and admins see the right operational surface.

4

Start responding

Every enquiry appears in the shared inbox with customer context, follow-ups, and AI assistance ready for use.

Testimonials

Teams that trust Tripdhootha

The strongest product story is operational: faster responses, cleaner ownership, and fewer missed follow-ups.

★★★★★

"Before TripDhootha, WhatsApp and email were handled separately. Now everything is in one place and our team responds much faster."

S
Suresh Babu
Operations Head, Royal Travels
★★★★★

"The AI suggestions reduce typing time and help junior staff reply with better consistency. It saves hours every week."

M
Meenakshi R.
Customer Support Lead
★★★★★

"The follow-up workflow and ticket ownership made our enquiry process far more disciplined. We could see the operational gaps immediately."

A
Arjun Krishnamurthy
Founder, TravelNxt

Ready to bring every conversation
into one place?

Bring WhatsApp, email, phone, and web enquiries into one shared CRM so your team can respond faster, stay organized, and convert more enquiries with less chaos.