WhatsApp Inbox
Handle customer chats in one place with ownership, context, and clean follow-up flow.
AI-powered omnichannel CRM for enquiry-heavy teams
Manage WhatsApp,
Email, Calls & AI
in one smart CRM.
Capture leads from WhatsApp, Email, Calls, and Web. Auto-respond with AI, track follow-ups, and convert faster from one shared dashboard built for operational sales and support teams.
No credit card requiredSetup in under 10 minutesBuilt for enquiry-heavy teams
Live workspace
4
Channels active
6
AI drafts ready
14
Open enquiries
Email Sync
Fetch, assign, and reply to email enquiries without losing threads or customer history.
Call Tracking
Capture phone enquiries, log notes, and keep callbacks visible across the whole team.
AI Auto Reply
Draft faster responses, suggest next actions, and keep follow-ups moving automatically.
Built for enquiry-heavy sales and support teamsSupports WhatsApp, email, calls, and web forms in one dashboardDesigned for travel desks, service teams, and multi-branch operations
Work smarter with AI & automation
Turn enquiry operations into a cleaner, faster system.
Tripdhootha is not just an enquiry log. It is an operational CRM for teams that need replies, routing, reminders, and customer context to work together from the first message to the final outcome.
AI auto replies for new enquiries
Smart follow-up reminders for pending leads
Lead prioritization for urgent and high-intent conversations
Suggested next actions for sales and support teams
AI auto replies
Generate instant first responses and draft stronger follow-ups before agents start typing.
Smart follow-up reminders
Surface callbacks, overdue tasks, and conversion-critical next actions without relying on memory.
Lead prioritization
Highlight urgent, high-intent, or stalled enquiries so teams know exactly where to focus.
Suggested next actions
Recommend ownership, templates, and next best responses from the same shared workspace.
Product tour
See how Tripdhootha runs daily enquiry operations
Show the real product early: one shared queue, better customer context, visible follow-ups, and reporting that helps teams respond faster.
Dashboard
Dashboard
Start every day with one live operational view
See ticket counts, response metrics, high-priority work, and follow-up load without stitching together separate inboxes and spreadsheets.
Live ticket volume and response snapshots
Immediate visibility into open conversations and follow-ups
Manager-friendly operational view for the whole team
Unified Inbox
Unified Inbox
Handle every conversation from one shared queue
Bring WhatsApp, email, web enquiries, and ticket context into one inbox so replies, ownership, and next actions stay aligned.
Customer context beside the active conversation
Ticket actions and SLA visibility in one screen
Fewer missed replies and less channel switching
Tasks / Follow-ups
Tasks / Follow-ups
Make every callback, reminder, and next action visible
Use the follow-ups board to track what is due today, overdue, or completed so opportunities do not disappear after the first reply.
Board view for due, overdue, and completed work
Shared ownership across agents and managers
Better pipeline discipline without manual tracking
Workflow
Capture, prioritize, respond, follow up, convert
Bring every channel into one queue, give each enquiry clear ownership, keep follow-ups visible, and help teams move more conversations to resolution.
1
Capture from every channel
Bring WhatsApp, email, phone calls, and web forms into one shared operational surface.
2
Prioritize with context
See history, urgency, ownership, and AI guidance before the next reply is sent.
3
Automate routine work
Use AI suggestions, routing rules, reminders, and templates to reduce manual coordination.
4
Convert faster
Keep follow-ups visible so more conversations turn into bookings, customers, and resolved outcomes.
Platform features
Everything teams need for multi-channel enquiry operations
Tripdhootha brings channel capture, AI assistance, automation, ownership, and customer context into one shared workspace.
Unified Inbox
Bring WhatsApp, email, web forms, and call logging into one shared inbox so teams reply faster without switching tools or losing context.
Core featureWhatsApp and Email Channels
Connect business messaging and email accounts with thread history, inbound sync, and cleaner handling for high-volume enquiry teams.
ChannelsTicket Management
Turn every enquiry into a tracked ticket with status, priority, assignee, and follow-up ownership from first contact to closure.
OperationsLeads and Customer Records
Keep every customer interaction in one searchable record so your team always sees the history behind the next reply.
CRMAutomation Rules
Auto-assign, auto-route, tag, and trigger reminders based on channel, service type, or workflow conditions.
ProductivityAI Assistant
Use summaries, reply suggestions, and categorization support to help teams respond faster without lowering quality.
AIReports and Insights
Track first-response time, channel mix, agent workload, and bottlenecks from live dashboards and exports.
AnalyticsTemplates and Follow-ups
Reuse strong responses, schedule callbacks, and keep every follow-up visible across the team.
ContentMulti-tenant SaaS Control
Give each company an isolated workspace with role control, plan limits, feature access, and clear billing ownership.
AdminProof
Proof that the workflow improves daily operations
Teams want faster replies, clearer ownership, visible follow-ups, and fewer missed customer conversations.
5/5
“Before TripDhootha, WhatsApp and email were handled separately. Now everything is in one place and our team responds much faster.”
S
Suresh Babu
Operations Head, Royal Travels
5/5
“The AI suggestions reduce typing time and help junior staff reply with better consistency. It saves hours every week.”
M
Meenakshi R.
Customer Support Lead
5/5
“The follow-up workflow and ticket ownership made our enquiry process far more disciplined. We could see the operational gaps immediately.”
A
Arjun Krishnamurthy
Founder, TravelNxt
Turn every enquiry into a cleaner,
faster customer workflow.
Bring WhatsApp, email, calls, web forms, AI assistance, and automation into one CRM your team can actually run every day.